This is the fourth post in a series about the hotels where we stayed in Taiwan.
After returning to Taipei, we stayed at the Park Taipei Hotel. This is a new hotel and has only been open since about June. We chose it because of its proximity to the American Institute in Taiwan, where we had to go to obtain our son’s visa to come home. Overall, it’s a nice hotel. We had a couple of issues with the front desk and housekeeping which I will explain below. I am happy we stayed there, and it only took us about 10 minutes to walk to AIT. Like the other hotels where we stayed, it offered free wired Internet access, a good breakfast buffet and the location was perfect for us. It was close to an MRT (subway) station and we were able to walk to the Jade and Flower Markets on Saturday.
Front Desk: Late Check-out Request
The hotel staff was service-oriented and very helpful, which is why I was surprised at the response to our request to check out a couple of hours late. We had told the front desk upon check-in that we may only stay two nights instead of four nights, depending on how quickly our son’s visa was issued. Once we received the visa on Friday afternoon, we told the front desk we would be checking out on Saturday, and requested a late check-out of 2-3pm, since our flight departed that evening. They said no. The room had originally been reserved by us for two more nights, so I was surprised they said no. I told them I was willing to pay a fee to check out late. The front desk manager then offered to let us check out late if we paid 50% of the room rate. I told her that was unacceptable and the most I would pay would be $50. She checked with her manager and said that would be fine. When we checked out, they decided to waive the fee.
We had designated “Do Not Disturb” on our door at the hotel while our son was napping. It was about 10am when housekeeping knocked. Before I could get to the door they had already entered our room. The woman did not understand English and she kept motioning that she wanted to clean our room. Perhaps it would be helpful if the hotel wrote their “Do Not Disturb” signs in Mandarin so the housekeeping staff could understand it.
Would I stay at this hotel again? Probably. It was worth it to be so close to AIT, especially when the visa officer called to tell us we could pick up our visa early. And it is a really nice hotel. It was the most expensive of the four hotels where we stayed, at a rate of about $180/night (including occupancy and government taxes).